Testimonials

Positive, realistic and above all trustworthy...

 “We were very happy with the service Kaan provided when selling our flat in a difficult market. He was always friendly, positive, realistic and above all trustworthy. We can’t recommend Parkheath highly enough”

 Could not have been better...

 “Parkheath could not have been better or more helpful agents for the sale of our two bed flat in Queen’s Park”

  Your service has been impeccable…

 “I just wanted to give some feedback on the service we have experienced over the last few years. You have been an absolute pleasure to work with and your service has been impeccable - we found dealing with Bianca to be fantastic and she was ever so efficient!”

Thoroughly recommended…

“I would not hesitate in recommending Parkheath in Kentish Town…Myself and my flat mate have had dealings with a number of lettings agents over the years and not one has come close to the level of service and professionalism given to us by Parkheath. The staff have looked after us impeccably ever since our first enquiry…This has been easily the most stress free move I have experienced in over 15 years in London and that is mostly down to the way we have been looked after by Parkheath. Thoroughly recommended.”

Can't praise him enough...

“My thanks to all the Parkheath team and especially Matthew Huntley in helping me move. Matt has proved to be 'The Best' he held my hand the whole way though it and when I got stressed was a still calm voice keeping focused. I can't praise him enough.

So Thank You All once again and I will have no hesitation to recommend Parkheath.” 

Efficient, polite and honest...

"Thank you Parkheath for a wonderfully professional service. Your team are efficient, polite and honest. My move was seamless and I love my new home!"

 Good service throughout the years...

"Excellent. Really appreciate Parkheath's good service throughout the years. Will make sure to recommend you to friends and family."

A class act...

"Outstanding estate agent for Kensal Rise and The Avenues W10. Kaan and the team have extensive local knowledge, great marketing and communication and are excellent negotiators. A class act! I wouldn't hesitate to recommend them if you are selling a property in the area."

 Incredible...

 "The professionalism / correspondence has been incredible and will highly recommend yourselves to anyone who is looking for a property."

A cut above the rest...

“Frankly a cut above the rest! Felt like you were completely on top of things throughout the transaction - even when one person was out of the office, another takes over and seems completely up to speed with it. You truly are 'sold on service!”

Client oriented...

 "Excellent service. Quick, responsive and client oriented."

If only all estate agents were like Parkheath...

"Thank you so much again for all your help, we really really appreciate it. If only all estate agents were like Parkheath - our last two moves with different agencies were so stressful, full of complaints and arguments!"

Huge amount of experience...

"We were enormously grateful to Kaan and his team for all their work selling our flat and managing our onwards purchase. They expertly handled our chain, always clearly communicated and showed a huge amount of experience and professionalism throughout."

Outstanding local knowledge...

"I would recommend Parkheath Estate Agents to anyone wishing to sell their home. The team are professional and have outstanding local knowledge and understanding of the property market. Great customer service from our agent Kaan who always returned calls and chased up on our behalf."

Professionalism, diligence and good humour...

 "Steven has been a delight to deal with.  It has not been the easiest of transactions, but Steven has acted with professionalism, diligence and good humour throughout the process.  I would not hesitate to recommend Steven and Parkheath.  Thanks also to Kaan for his help at the beginning of the process."

Really thorough, always responds quickly... 

 "Having recently sold a property with another estate agent and having been in contact with about 6 or 7 others in the process of buying a new flat, I have to admit that the negative stereotypes associated with estate agents were beginning to feel all too real; bad communication & slow to reply to us, telling lies about properties to entice us that later turned out to be untrue, showing us properties that were way over budget or not at all what we wanted, urging us to spend more than necessary, making us feel pressured and hounded...  

Jason really has contradicted all of these stereotypes and has been a breath of fresh air in every aspect. He is professional yet approachable, warm and friendly yet respectful. He quickly took time to learn exactly what kind of property we were after, and has only shown us things that we would’ve considered and can afford. From day one he has been really thorough, always responds quickly to emails and calls and instantly tells us about new properties without making us feel any pressure.  We were really hoping that the flat we chose to buy would be through him, and we are both happy and unsurprised that it has been!"

Finding me such a good tenant...

 "Thank you for finding me such a good tenant and for doing it so swiftly. It is not easy to pay fees to an agent when you're not used to having to do so, but the ease with which you found and contracted my tenant went a long way to help mitigate the pain! Many thanks to you and your professional team."

Recommending you to anyone who is interested in purchasing, or selling a property in the area...

"When it comes to estate agents I have had bad experiences in the past, which has led to me having preconceived notions of the type of customer service I am going to receive. However it was very apparent early on in the process that this would not be the case. Whilst the sale which should have been fairly straightforward, proved to be extremely challenging for a number of reasons, Abby was on hand to help overcome all of the... issues faced. I am fairly confident that without her being involved in, we would not have got the sale over the line. It’s refreshing to see that there are reputable agents and companies within the marketplace, who are not just ‘order takers’ and play an active role in helping to steer the process to a successful conclusion. Abby – Thanks for all your hard work and I will be recommending you to anyone who is interested in purchasing, or selling a property in the area!"

Cannot praise Parkheath enough...

"Congratulations (on Sunday Times Top 250) - and I would like to hope there could also be a general award re agents...I have 15 years of extensive experience of Parkheath and its manner of working, and cannot praise it enough"

Efficiency and professionalism...

"We are truly impressed with you and your team's efficiency and professionalism, it has always been a pleasure in dealing with you."

Good people to do business with...

"Another change of tenancy handled really well by Parkheath: good people to do business with!"

I honestly thought you were brilliant...

"I just wanted to say thank you for your help with getting this one through. I honestly thought you were brilliant. I've dealt with a lot of agents and think you have been by far one of the better ones I come across."

Responsive to all calls and emails...

"I just wanted to drop a quick note to let you know how impressed I was with Ben with the purchase of my property. He made the whole process much much easier for me. He was responsive to all calls and emails, he knew what he was doing, was fully up to speed identifying and resolving all the different issues, had clearly built a good relationship with the vendor which helped me with some of the nuances of the case and was happy to chase soliciors etc. I am sure the vendor probably had the same experience. I think Ben is a very strong credit to your firm." 

A breath of fresh air...

"I wanted to tell you that Tania, our lettings agent throughout the whole process, was a breath of fresh air. Very upbeat, switched on, and understood our requirements."

 Dynamic and persistent 

"You have been extremely professional, dynamic and persistent...We would be happy to recommend you."

A very high level of professionalism 

"I have been very pleased with the service provided by BR.  He has been very courteous and throughout the whole process he maintained a very high level of professionalism.  He always seemed willing to go the extra mile (late night, weekend viewings, etc.).  In spite of a few niggling delays BR remained calm and collected and in the end the success of my sale can be put down to Ben's perseverance.  I deal with a lot of estate agents at work and can safely say BR is the best one I have come into contact with and has thus given me more confidence in the estate agency profession.  Keep up the good work."

Truly impressive

“Well, we’ve had a trouble-free ten years, thanks to you mostly. Before moving to Parkheath, we used to have more hassle in one month than we’ve had with you in ten+ years...you should be very proud. Ditto for all your colleagues in Parkheath dealing with other aspects, truly impressive. All our friends with property abroad are seriously jealous when they hear about our experience.

Proactive, positive

'Thank you again for all your hard work - one of the most proactive, positive agents I have had the pleasure in dealing with.'

Not one but two offers

'I can’t tell you how pleased I am that your team so quickly and effectively jumped on my flat and last week presented me with not one but two offers.  I am truly impressed with their professionalism'

Tact, discretion and efficiency

 'I have been very lucky to have PR as my agent...he handled everything with tact, discretion, and efficiency...I very much appreciated the fact that he put no pressure on me to make a decision, as I am very turned off by hard selling. He also recommended a firm of conveyancing solicitors who have turned out to be as competent and professional as he is.'

 Integrity and professionalism

 'From initial offer to completion SC acted with integrity and professionalism, ensuring all communication between us and the buyer was kept transparent without causing any disagreement, but actually putting all of us on the same level. SC was unbiased, something that many realtors from other agencies should learn, and we look forward in working with him and with Parkheath again.'

Excellent customer service and care

'Thank you for your professionalism, good nature and dedication to getting things sorted for us. Should we be in the market for some property in NW6 in the future we will definitely be in touch...Please do forward this message on to your manager as we would very much like them to know how we have appreciated your excellent customer service and care.'

A model estate agent!

'I have been singing your praises as a model estate agent!'

A very pleasant experience

'Thanks for all the information and for organising all documents. It has all come in good time and we have had a very pleasant experience throughout this process. Please pass our thanks to all involved at Parkheath.'

Far and beyond any of the other agents... 

'Parkheath has stood out far and beyond any of the other agents I have consulted with so far and, in all honesty, has also come across as the most sincere.'

Dealt with all our queries promptly

'Thank you for all your assistance. In particular, we wanted to commend Abby who was a pleasure to work with, at all times professional, courteous and dealt with all our queries promptly...Should we have further opportunity to recommend Parkheath, we would be most happy to do so.'

Efficiency and thoroughness every step of the way...

'What can I say? Our experience with Abby has been amazing. Having had horrendous experiences with other local estate agents, we were left weary and disheartened and felt we would not get our dream home anytime soon. From the outset and throughout the experience, Abby was very
approachable and professional. She showed efficiency and thoroughness every step of the way. She has excellent communication skills and kept us fully informed at each stage- making us feel we were in the hands of a capable and trustworthy agent. She truly is exceptional and we would (and already have been) highly recommending her and Parkheath. Well done and thank you Abby for helping us get our dream home!'

Quick at responding to emails and texts...

'Steven has been professional, knowledgeable, flexible, and quick at responding to emails and texts (on weekends as well), at all times. He has been thorough and clear in answering my numerous questions. He was early at most of the viewing appointments or on time: never ever late. He has been psychologically supportive when an offer was nearly accepted and then declined. He has gone the extra mile for me, always, and I have truly appreciated this.'

Professionalism, expertise, care and concern...

'I cannot express enough my appreciation for your work ethic, professionalism, expertise, care and concern towards me as a tenant and our company as a client. I feel like you have gone above and beyond your general duty as an agent, and would appreciate it if you would pass on my email to your management so that they are aware of how highly we regard your services.'

A true pleasure...


'Thanks for all the great service from Parkheath - it was a true pleasure.'

Timely responses...

'We just wanted to let you know that G is doing a fantastic job. She is on the ball, provides timely responses, and we feel that she is doing exactly what we would have done.'

Commitment and helpfulness...

'Josephs level of commitment and helpfulness has been above and beyond. He understood exactly what I wanted and went out of his way to do the best job he could. I have worked in estate agency for over 10 years and have dealt with many agents in my time and I would not hesitate to recommend Joseph to anybody.' 

Efficiency and expertise...

'I really appreciate your help and professionalism in securing the tenancy and would not hesitate to recommend you to anyone else who may be needing efficiency and expertise to let their property.'

Totally impressed...

'I've mentioned it before but I must say it again; we have been totally impressed with the efficiency and level of service from Parkheath. We would certainly consider doing business with you again should the opportunity arise.'

Sales through service...

'It was really refreshing to have an estate agent really listen to my requirements as opposed to showing me anything and everything that just happened to be on the books. The way you married up my needs was fantastic and meant I didn't have to waste my time viewing properties that weren't suitable. I'm a big believer in 'sales through service' and you did just that.'
 

Can't speak highly enough of you...

'Thank you so much for all your efforts, help and patience in getting this through. You have been absolutely brilliant and I can’t speak highly enough of you. Your tactics and support have been absolutely spot on .'

Faultless..

'Abby was fantastic - a real breath of fresh air. I've known Parkheath at both it's South and West Hampstead offices and have bought through them before and was happy enough the first time round to use them again. Abby was faultless. It took a team effort to get us there and James shepherded the whole thing along. It was quite a tricky property to sell and the service was good throughout, but at the end Abby really shone.'


Competence, kindness and flexibility...

'From the very start your competence, kindness and flexibility impressed us. You managed to accomodate our difficult viewing timings and always responded swiftly and thoroughly to our many questions. Be assured we will recommend you and your agency to all our friends.'

Immense contribution...

'Once again Parkheath were excellent in delivering, but this time in exceptional circumstances. As you know I was involved in hundreds of transactions, both as a bankder and as an investor. I never came across anything like this sale however! I would like to praise both Andy and David who were extremely helpful, patient and accommodating which made this exchange happen. My English is probably not good enough to express their immense contribution as after 2-3 months I did not believe that this is going to happen and without their huge efforts this exchange would not have happened. I particularly want to mention Andy who dealt with this deal every day for a big part of the day, without giving up and with great belief that he will make it happen, and he did!'


In tune with what we needed...

'I'd like to take this opportunity to praise the service I received from Maria in your Property Management division these past seven days. During this time she helped us sort out a noisy radiator, a sticky front door and a broken washing machine. She was efficient, quick to respond, friendly, conscientious and in tune with what we needed. She truly seemed to approach the issues with our perspective in mind. And, she followed up on each issue to make sure things had gone as she and I expected! Because we aren't her regular clients and she was dealing with more clients than usual, it makes the above all the more exceptional. I have lived in London for 6+ years, dealing with various property managment agents and she is truly switched on..'

Top-notch throughout...

'I have to let you know that in our experience renting through Parkheath has been by far the most professional we've experienced since moving to London almost six years ago. You've all been top-notch throughout, and we're really impressed. This is our fourth home locally, and this move has been by far the most thorough and organised.'


Perfect at all stages...

'A big thank you for assisting us in the sale of our flat. It has been a pleasure dealing with you and your team from the very start. I was very impressed by the strategies you employed to help us realise the full value of the property. The execution has been perfect at all stages.'

Second to none...

'Just for the record the service on this renewal has been second to none.'

Is there anything you can't do!!?...

'I cannot thank you enough again for finding us a home and making everything so easy. Is there anything you can't do!!?'

Couldn't recommend you highly enough...

'We were so pleased you and your team could help us so quickly. We're particularly impressed with your work with us so far and the continued help you have provided, so much so that we have some very good friends that we want to refer to you. We couldn't recommend you highly enough'

Exceptional...

'Your service and responsiveness have been truly exceptional.'

Outstanding service...

'Parkheath are the only agent in Belsize Park that I would consider using, and I have done so many times. Efficient and courteous they have provided outstanding service since day one. They are absolutely focused on looking after my interests which makes me feel I am in good hands, and consistently supply high quality tenants for my properties, together with considered, helpful and practical advice at every stage. A really friendly team, dynamic and professional, who always deliver the goods.'

10 out of 10...

'Very quick to deal with my enquiries and an expert source of advice and reassurance. 10 out of 10.'

The best price...

'We're very pleased we chose Parkheath as you got us the best price we could have wished for...You were always friendly and reassuring and easy to get hold of.'

Consistent professionalism...

'When looking for an estate agent to sell our Belsize Park flat we wanted a company with a strong local presence and specific knowledge of the area. Parkheath were instructed as sole agent and after over 30 viewings in the first couple of weeks we accepted an offer very close to the asking price. In the current difficult market, Parkheath's advice on marketing and price and their consistent professionalism made all the difference and we would recommend them to anyone looking to sell their flat both quickly and for a good price..I really think your call on holding out for £600k was inspired. I was ready to accept £590k so definitely added value!'

Really understand your customers...

'Thanks Tarun and Annette for arranging this so swiftly...you've all been so lovely. You offer good, personal service and really understand your customers which I've learnt, of late, is unique in your market.'

Would absolutely 100% recommend...

'David was always available and called me back immediately. He injected impetus into the process whe it was needed and I would absolutely 100% recommend you.'

Excellent customer service...

'Anthony - thank you for all your help and patience. Without a doubt we were more impressed by your professionalism and excellent customer service above all the (numerous) estate agents we had involved in our extensive search.'

Dealt with promptly and professionally...

'As a landlord it is so important to have someone you can totally rely on, and I very much appreciate how you managed the letting of my property. With all of the issues that needed to be addressed through the various tenancies these were dealt with promptly and professionally, minimising any stress on my part while keeping me fully informed. I would without any hesitation recommend Parkheath to anybody who is involved in the rental and management of properties.'

Best estate agency...

'In my opinion the best estate agency in the area of Belsize Park and Primrose Hill.'

Professional and courteous...

'I was impressed from the start by Parkheath's professional and courteous handling of the sale and found this to be very refreshing after experiencing the opposite from other agents. I bought this flat through Parkheath 5 years ago and it was that positive experience that brought me back to you. I would highly recommend your service to others.'

Thanks for being so helpful always...

'I just wanted to say thank you. Thanks for selling our house to a lovely buyer. Thanks for thinking of us for this house. Thanks for being so helpful always.'

I have already recommended you...

'We were thrilled - Parkheath were fabulous. Abby was amazing, Jeremy was great. I have already recommended you to a friend!'

Looked after us brilliantly...

'I don't have anything to say that could help Parkheath to do a better job. Mark looked after us brilliantly...so helpful, and when there were any queries he quickly got on to the other parties to resolve them.'

Top rent...

'Thanks Ray, you are a star. Quite a tricky changeover this one has been. Well done for co-ordinating it so successfully. Top rent too!'

Always ahead of the game...

'Andy was absolutely brilliant and always ahead of the game...if there are any hiccups he's already pre-empting them and suggesting alternatives...he got me a great price.'

Two offices covering the area...

'We chose Parkheath because you have two offices covering the area as opposed to other agents who only had one.'

Superstar...

'Jeremy was a superstar...he was caught between two very stressed women during the sale and he was very cool and laid back - in the right way...I had bad experiences with (other West Hampstead agents) and I have already recommended Parkheath to somebody who is selling their property.'

The best and most professional...

'I can say hand on heart that you are definitely the best and most professional estate agents that we have ever dealt with. It has been a real pleasure'

Efficient and communicative...

'Abby communicated everything to me perfectly...I was really impressed, and in 30 years in the business can honestly say you are the most efficient and communicative agents I've dealt with.'

We made the right choice...

'There are quite a few estate agents in West Hampstead and so choosing the right one to handle our sale was a difficult decision...however we're more than happy that we made the right choice and would have no hesitation in recommending you to anyone in future.'

Really good marketing strategy...

'I dealt with Abby and James and the service was fantastic from start to finish. James was very positive and enthusiastic and suggested a really good marketing strategy. Abby was really helpful and efficient and very patient. I would definitely recommend you and in fact the reason I went to Parkheath was because a couple of friends had used them and been impressed with their service.'

Helpful and supportive...

'David was very helpful and supportive and I had no problems at all. I have no compunction in recommending you to others.'

Will definitely come back to you in the future...

'Everything went smoothly, you are one of the best agents. It's one thing getting an offer as so much can go wrong, but you held on and saw it through - absolutely fantastic. I have already recommended you to others and will definitely come back to you in the future.'

I can trust and rely on...

'I honestly do not think I can find an agency that I can trust and rely on more than Parkheath.'

Professional, thorough and entirely helpful...

'We would like to thank you again for your help and commendable professionalism to date. Parkheath has a fantastic reputation and on discussion of the events earlier this week around my office there were many people who have rented or are renting through your agency, and all have said that they have found you extremely professional, thorough and entirely helpful which from the experiences we have had is completely refreshing!'

Superior service...

'Parkheath provided a superior service to any other agent in the NW3 and NW6 area.'

A first-rate job...

'James - I just spoke briefly to Mark about the very recent exchange of contracts and want to thank both of you for all your hard work getting the deal to the point of exchange. It has been a rocky road selling the house (!) but we are delighted to have exchanged contracts. We thought that Parkheath did a first-rate job in terms of finding buyers, handling negotiations and then keeping this transaction on track. We are very grateful.'

Switched on, communicative, friendly...

'Thank you for being so excellent to deal with. You've been switched on, communicative, friendly, given good advice and (unlike so many of your lettings rivals) been really proactive and professional.'

The best in London...

'I have used Parkeheath since 2000 and bought and sold properties through them....they are the sole agents for anything I have...the best in Hampstead, in fact the best in London...(they) always get the best prices and are quickest at selling...I am very happy to recommend them.'

Exceptional service...

'Having locked myself out of my flat at 7pm on a Sunday evening, and with no access to spare keys I had resorted to contemplating the benefits of spending thenight on a park bench! Calling you was a last resort and to be honest I did not expect an answer. However not only did you take my call but you came to meet me with the spare set of keys, all within an hour of me calling. I consider this to be exceptional service, over and above what one could or should expect in such a situation and clearly Parkheath are fortunate to have such a conscientious, diligent and professional employee.'

Professional, focused, determined, attentive...

'Having invited three different Estate Agents to value our property, we were most impressed by Parkheath's representatives. We found their enthusiasm and energy refreshing, they inspired confidence and left us feeling they were definitely the firm we wanted to handle our sale. We instructed them immediately and the following day we had five viewings! The viewings did not slow and our home was soon under offer, with contracts exchanged! Professional, focused, determined, attentive - a real breath of fresh air.'

The best we've come across...

'I have to say that my husband and I have been very impressed with the level of service from all of you at Parkheath. We have been landlords for a number of years and dealt with a lot of agencies and you are, without doubt, the best we've come across!'

Over and above the call of duty...

'I know that estate agents don't have the best reputation but Cassie really has gone over and above the call of duty ensuring that my tenancy was smooth from the very beginning...she is a credit to Parkheath.'

Efficiency and professionalism...

'Now that the dust has settled, I felt I must write and say thank you for achieving the sale of my flat on Goldhurst Terrace. I was delighted that you achieved the asking price in this current climate, and was impressed by your efficiency and professionalism throughout the whole sales process.'

Helpful, friendly and approachable...

'I just wanted to thank you and all the team at Parkheath for all the work that was put in on the successful sale of our house. I know it is 'all part of the job' and reflected in the commission, but it made a very stressful process a lot easier to bear. Also, when the first buyer dropped out, I was very impressed by the way everybody quickly swung back into action to put the house on the market again. I should also mention that all the people I dealt with in your company were helpful, friendly and approachable - quite a contrast to the stereotyped image of the Estate Agent! With your local knowledge, people and resources, I would certainly recommend anyone selling a property in this area to use Parkheath.'

The only estate agent you need to go to...

'For the past decade, I have gone to Parkheath to buy, sell, let and manage properties in Hampstead. Parkheath has always given me the best service and advice in a timely and professional manner. As far as I am concerned, if you are in the North London property market, Parkheath is the only estate agent you need to go to.'
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