Our business is built on our ability to offer our clients a personal service that is both professional and flexible to suit all our clients’ needs. Above all we believe our success is underpinned by two things - our experience, and our intimate and extensive knowledge of the areas we operate in. Our network of five offices are in regular contact with each other which means we have a large pool of applicants which may be interested in your home.
Around the web
In addition to listing all of our properties here, we make our property details available on all of the other leading property websites including Zoopla, Rightmove, PrimeLocation and many more.
At Parkheath we believe that it is only through valuing a property accurately that we can achieve the best market price for your property.
Parkheath staff carry out high numbers of property valuations every month and this provides them with first-hand knowledge on property values in your area.
This is why we consistently achieve successful prices for our clients.
To arrange a free valuation of your property you can either call or visit your local office to make an appointment with one of our experienced members of staff or alternatively you can fill in our simple online form. As soon as we receive the form, one of our experienced members of staff will contact you to arrange an appointment.
Traditional Estate Agency Practices
We believe strongly in building relationships with our clients and it is through these relationships that we are able to successfully sell and let our clients’ properties. Relationship building can only take place utilising the age old traditional estate agency practice: getting on the phone. It is only through talking to and getting to know our clients that we know best how to market your property to them and how best to negotiate with them on your behalf.
We do still utilise a number of other more technological means to promote your property, but these are tools to help us and are not relied upon solely to sell or let your property.
We Employ Experts
We see property as a people business. It is a business that revolves around working with people and for people. It is a business that requires people with experience and a solid understanding of property in its entirety.
It is for this reason that Parkheath do not employ young graduate commission chasers to work in our offices, as this leads to you being frustrated with the lack of experience and us frustrated as it ultimately leads to high staff turnover and customer complaints. We employ people who have a genuine interest in property and doing the best for our clients. All of our offices have staff members that have been with the company for years and this is a reflection of the type of agency that we are: an agency where people matter and where our employees like to stick with us.
Along with the low staff turnover, comes the advantage that our staff have been in their areas for quite a while and this means that they know the area intimately, and furthermore, know the properties and the local property market.
At Parkheath we understand the importance of presentation and maximum exposure to achieve the best possible price for our clients’ properties. We are dedicated to presenting every property in our portfolio at its very best, regardless of the price.
We are constantly working on new ideas for marketing our clients’ properties and utilise a number of avenues to ensure your property is seen.
Advertising in Local Publications
Parkheath maintains a strong presence in the local press and local glossy magazines, and in many of our publications even have exclusive contracts for prime position slots within the publication.
Parkheath generates valuable press exposure, not only in property publications but also in the wider consumer press. Our database of property editors keeps us in regular contact with journalists who look to us for comment on local issues and market activity
You may well have seen Parkheath’s distinctive boards in your area. Boards are a valuable way of generating high quality enquiries as it both, attracts people looking for property in specific roads or areas and complements the marketing effort.
Our website receives over 100,000 visitors a month. Each property is presented with colour photographs, location maps and a printable colour brochure, regardless of the price of the property. And to ensure the widest possible audience for your property Parkheath is represented on various leading property internet portals.
Brochures and Floor Plans
It is important that your property is presented in the best possible light and to do this we create high quality property brochures with detailed floor plans for each of our properties, regardless of the price.
Email Alerts to Buyers and Tenants
When you instruct us to market your property, we send your property details to all suitable buyers and tenants through email alerts.
All Parkheath offices are located in prominent locations to ensure that there are high levels of passing trade. Our window displays are an ideal showcase for your properties.
Strict Codes of Practice
Parkheath are an accredited member of the Ombudsman for Estate Agents (OEA). The OEA is an objective and independent body which lays down standards of business conduct for agents which are members of the scheme. This ensures that our clients have peace of mind that they will receive the highest level of customer service.
We encourage all our lettings staff to become members of ARLA (Association of Residential Lettings Agents). ARLA are the only professional body solely concerned with the self-regulation of lettings agents. ARLA has a robust Code of Practice, which covers the key stages in the letting and management of properties. There are extensive Byelaws to which ARLA members have to abide by, including compliance with issues such as handling and accounting for Clients’ money (under the Client Money Protection Bonding Scheme) and Professional Indemnity Insurance.
We encourage all our offices to become members of the NAEA (National Association of Estate Agents). The NAEA is the UK's leading professional body for estate agency. All the NAEA's members are bound by strict rules of conduct, thus ensuring that their clients receive the highest level of integrity and service.