Testimonials

Trying to navigate the London rental market was obviously extremely difficult, until we found Pam at Parkheath. Having spoken to hundreds of landlords and property agents, Pam Musso really stood out - she was efficient in her communication and empathetic to our circumstances. She provided excellent advice and guidance every step of the way, checked in on us while we were preparing for the move, and liaised with the landlord whenever we needed some help. I would highly recommend Parkheath based on the exceptional service provided by Pam! Suhasha Malla 27/03/2025

We had a great experience with Parkheath finding our current rental. Behnaz couldn’t have been more helpful, attentive and knowledgeable. She made us feel at ease with the whole process and we would definitely want to work with Behnaz and Parkheath again in the future. Jemima 10/03/2025

I had the pleasure of working with Eddie to find my new flat, and I couldn't be happier with the experience. The process was smooth and efficient, and I always felt well-informed and supported every step of the way. I highly recommend Parkheath to anyone looking for a real estate agency. Pola Andria 21/02/2025

Over a few years, we have used Parkheath on a number of occasions to rent out our flats. They have always been very professional, helpful, reliable, quick in responding and solving all sorts of different issues as well as friendly and polite. On my latest experience, Steven and Eddie have exceeded my expectations and I highly recommend them and their agency. Thank you! Elena Marcarini 18/02/2025

Pam was so helpful finding us a flat, she always was very professional, responded quickly and had all the right information and advice whenever we had any questions. She made the whole process a lot easier for us! Dan Wilson 18/02/2025

Over a few years, we have used Parkheath on a number of occasions to rent out our flats. They have always been very professional, helpful, reliable, quick in responding and solving all sorts of different issues as well as friendly and polite. On my latest experience, Steven and Eddie have exceeded my expectations and I highly recommend them and their agency. Thank you! elena marcarini 05/02/2025

Fantastic experience with Parkheath, thanks to the professionalism of Pam. She was very efficient at communicating with me and was super lovely to meet during the viewings. She also shared useful advice that helped to navigate offers and deposits. I would 10/10 recommend anyone working with Pam if they are looking for an apartment in a timely and efficient manner! Sonia Valieva 21/01/2025

Pam was really helpful in helping me find my flat. She was kind and genuine, and had timely responses. I also enjoyed sharing thoughts with her on the flats we saw. She was also really kind to drop me off at a location that was convenient for me so I could walk a bit less. Maria Antonia Velez 17/01/2025

Jason was the selling agent on an apartment I acquired for clients of mine. Working with Jason has always been a pleasure and his attention to detail and service is second to none. Highly recommended! Ben Rosenthal 09/01/2025

Steven and Pam from Parkheath West Hampstead are very professional, responsive and thorough. Have used several other agents before but Parkheath comes across as providing the best service. Vic 06/12/2024

We’ve been with Parkheath for over 13 years as have most of our family members who have either bought or let in the West Hampstead area . We bought our first home from them back in 2012 and all of our properties since have been purchased and let through them. Regardless of the staff member the quality of service is always the same. You know what you get with these guys and having been in that area for over a decade not many agents will have the reputation, class and knowledge to Parkheath. Nishil Patel 18/11/2024

I want to thank Behnaz for finding us the perfect family home, assisting us at every step and keeping us updated on the process - all in just under a week. We're impressed with the service and will recommend Parkheath and Behnaz to anyone looking for a home in London. Alvina Hoffmann 14/11/2024

Parkheath have a brilliant letting and sales team. They are helpful, responsive and efficient. I highly recommend this company. Karen Ciclitira 11/11/2024

I highly recommend the team from Parkheath, Belsize Park. David was instrumental in ensuring a smooth purchase and I can’t thank them enough! Fiona McCaig 07/11/2024

An absolute pleasure to deal with. Jason and David were open, friendly and honest. I was a buyer on this occasion but I would have no hesitation in recommending them to both sellers and buyers. They did their best for their client, as I would expect, whilst keeping me fully appraised, valued and comfortable at all times. Graham Berg 31/10/2024

I loved finding my current flat with Pam. She is very professional and responsive. Since it is my first flat in London, I had quite a few questions. She was patient and kind to help out. I would surely use Parkheath next time. Bokai Chen 30/10/2024

Eddie from the West Hampstead office was a pleasure to work with and helped us find a property very quickly. He kept us well informed every step of the way and was very quick to respond to questions. The whole process has been stress free and would recommend to anyone! Talia Pins 18/10/2024

If you are looking for friendly, helpful and trustworthy Estate Agent in Belsize Park area, I recommend Parkheath (David and Jason). They've sold our flat this summer and we were thrilled with the service they provided. Their communication style was fantastic. They were always on hand to answer queries and made the exchange and completion process smooth and quick. Vesna Cudic 30/09/2024

Pam provided a fantastic service and was a great support in my search for a suitable place to live in London! Highly recommended! Yuxi Hu 27/09/2024

The Parkheath Lettings office based in Belsize Park is top notch. Their team is kind, knowledgeable, and quick to respond. Highly recommend to anyone seeking to rent a flat in the area. Give Parkheath a call, you won’t regret it! Nathan 25/09/2024

Pam and the Parkheath team were very kind, professional and helpful. Would definitely use them again! Benji Nicholls 25/09/2024

Parkheath Belsize Park is the BEST letting agency I have ever dealt with in all of London and I’ve dealt with a fair few! Words cannot fully describe how grateful my partner and I were to have them in our corner during a very difficult letting experience but I will do my best by leaving them this extremely well-deserved review. Our first interaction with the company was with Eddie whom we met at a viewing and were immediately struck by his friendliness and knowledge about the area as well as his transparency regarding the offer process at Parkheath. Eventually, we were grateful to have our offer accepted on a flat we were crazy about and the team’s stellar performance continued with Jenna and Lucy who assisted in answering all of our questions regarding the lease (which there were a lot of and which Jenna answered with knowledge, speed, and patience) and which eventually lead to them setting up/executing our contract with the landlord. Unfortunately, shortly thereafter, and about a month before we were set to move in, we were notified that the current tenant in the flat had informed Parkheath that they would not be able to depart on the previously agreed upon date. This of course put my partner and I’s life in a complete tailspin as we had already given notice at our old flat and therefore, had nowhere to live and presented itself as a situation where we definitely did not expect Parkheath, as a London letting agency, to help us in anyway. In fact, we fully expected them to simply tell us “Sorry, we can’t help you anymore, you’ll have to find somewhere new.” However, the complete opposite happened and Parkheath (specifically Eddie as well as Anthony) doubled down to help us over the next 10 weeks with constant unwavering communication, kindness, solution-based innovative thinking and an astonishing amount of hard work which eventually, and thankfully, led to us moving into our flat successfully just one month later than planned! Overall, it was an extremely tough situation that no one wanted to deal with it, but Parkheath was so helpful and caring - they went above and beyond - that even when we were given the option to leave the agreement, we simply said "absolutely not" as we did not want to take our chances with any other letting agency as no one could be better than the team at Parkheath. We’ve now entered a multi-year contract with our landlord in a flat managed by the company and look forward to a fruitful next few years in the neighbourhood! In summary, if you are looking for a flat in Belsize Park or Hampstead, there is really no other agency you should go to besides Parkheath Belsize Park. Thank you so much Eddie, Anthony, Jenna, Lucy, Tarun and everyone else on the team who made a bad experience so much better! We are so grateful to have worked with you and recommend you to anyone and everyone we meet who are looking for a flat! Fiona K 24/09/2024

We are very happy to find a suitable flat and to have a smooth and safe renting process. This is largely done with the help from Pam Musso at Parkheath! Jiayang Ling 09/09/2024